Comparison
Recovia vs Dun & Bradstreet.
Dun & Bradstreet is one of the world's largest business information and data analytics companies, with a collections arm in Australia. Recovia is a technology-first collections platform built specifically for Australian creditors. The comparison matters most if you're weighing active recovery against data-driven credit risk management.
This page is written by Recovia. We’ve tried to be honest — where Dun & Bradstreet is a better fit for a particular customer, we say so. Details about Dun & Bradstreet are from their public marketing site and may not reflect current internal pricing or feature scope. If anything here is out of date, tell us.
Recovery specialist vs global data business
Where the two differ.
Core business
Recovia · Technology-first collections platform — recovery is the product
Dun & Bradstreet · Global data, analytics, and business information provider — collections is one division of a much larger business
Why it matters · D&B's primary revenue comes from credit risk data, business information, and analytics. Their collections arm (operated in Australia via partnership with agencies) is a secondary offering. Recovia is built from the ground up as a collections platform — every feature is designed around recovery outcomes.
Australian focus
Recovia · Built in Australia, Sydney-based team, Australian data residency (Fly.io ap-southeast-1)
Dun & Bradstreet · Global business headquartered in the US; Australian operations via local partners
Why it matters · ACCC/ASIC compliance, NSW Fair Trading requirements, and Australian court pathways require genuine local expertise. A global platform operating via a local partner is not the same as a platform built for the Australian market.
SME suitability
Recovia · Built for SMEs — no minimum placement, self-serve CSV upload, published commission rates
Dun & Bradstreet · Enterprise-oriented; minimum volume thresholds typically apply for collections service
Why it matters · D&B's collections service is typically available to larger enterprise clients with significant volume. SMEs looking to place one to fifty accounts at a time are better served by a specialist collections platform.
Pricing model
Recovia · Commission-only on recovery — no upfront cost, no minimum, published rates
Dun & Bradstreet · Enterprise licensing and service fees; collections charged per account or on a commission structure by negotiation
Pricing transparency
Recovia · Published commission rates — you know the cost before placing any account
Dun & Bradstreet · Commercial rates by negotiation; not published publicly
Debtor self-service portal
Recovia · Included — debtors can pay, plan, dispute, and request hardship 24/7 on mobile
Dun & Bradstreet · Payment options available depending on agreement; self-serve portal less prominent in collections division
Real-time dashboard
Recovia · Live view of every account — contact attempts, status, payments, plan progress
Dun & Bradstreet · Reporting via platform or account manager; format varies by agreement
Creditor visibility
Recovia · Full real-time access — you can see every action taken on your accounts at any time
Dun & Bradstreet · Visibility depends on the contract and service tier
Bureau reporting
Recovia · Credit bureau listing capability with documented debtor notification process
Dun & Bradstreet · Bureau reporting is a core D&B service — strong capability here given their data relationships
Why it matters · D&B has genuine advantages in credit bureau data given their core business. If your primary goal is credit bureau listing rather than active collection, this is worth weighing.
Trust accounting
Recovia · Native per-client trust ledger with full remittance workflow and audit trail
Dun & Bradstreet · Trust accounting via local operating entity; standard industry practice
Pick Recovia when
- You're an SME — no minimum placement and commission-only means no risk
- You want a platform built specifically for Australian collections, not a global tool adapted for AU
- You need real-time visibility into what's happening on every account
- You want debtors to be able to self-serve on payment, plans, and hardship
- You want published pricing before committing to any placement
Pick Dun & Bradstreet when
- Credit bureau data and credit risk scoring is your primary need, not active collection
- You're a large enterprise that already uses D&B for credit risk across your business
- You need global data coverage across multiple jurisdictions
- Bureau listing is your intended outcome rather than cash recovery
See Recovia for yourself, no pitch deck.
Book 20 minutes with the founder. We'll load a sample of your accounts and walk through what a first month of recovery would look like on the platform.